After the cause of an incident is determined, the extent of the damage must be assessed. Our specialists will examine the equipment and the buildings affected by an incident to determine the nature and extent of damage.
Our experts are also able to distinguish between damage caused by the loss and damage caused by uncovered conditions, including standard wear and tear, and other foreseen or gradual causes.
During the course of our investigation into the extent of damage, we inspect the affected property and closely examine the buildings and equipment. We develop plans to conduct further testing, research and analysis to accurately determine the nature and extent of the damage. Using the most sophisticated tests built on recognised international standards, we are then able to provide conclusions regarding the extent of damage.
We work closely with manufacturers and original equipment manufacturers (OEMs) to perform functional testing on equipment and materials that have been damaged or contaminated. This collaboration enables us to address any concerns about the reliability of the equipment after a loss. Through our testing, we can determine if a piece of equipment can be repaired or reinstated while still meeting all necessary standards.
Our damage assessment is carried out in coordination with all stakeholders involved in the claim, including the insured, loss adjuster, OEM, and all technical service providers. This allows us to formulate opinions based on facts that can be supported by scientific evidence.
Our expertise covers a range of buildings and equipment including:
- Residential buildings
- Commercial high-rise buildings
- Industrial properties, including different types of factories and warehouses
- Hospitals, clinics, and other health science buildings/laboratories
- Libraries, schools, colleges and universities
- Government and municipal facilities
- Data centres, central offices and other communication centres
- Radio/TV production and broadcasting centres
- Livestock farms
- Food processing
- Infra-structure such as airports, water & waste treatment facilities, and power plants
- Utilities
