Following a loss, insurers work through loss adjusters to return the property of the insured to its pre-loss conditions. We work on behalf of (re)insurers, loss adjusters, brokers and corporate clients within all classes of commercial lines to assist with the handling and management of complex insurance claims. With years of experience providing technical consulting services, our experts have developed a reputation for being fair and impartial. We manage the process from the inception of the claim through the final settlement, providing professional support to establish a fair and satisfactory outcome.
Our claims consulting services have been used to resolve complex claims stemming from various perils including:
- Natural disasters, including earthquakes, sand storms and floods
- Storm damage
- Fire and explosion
- Machinery breakdown
- Construction and erection all risk
- Contractor plant and machinery
- Business interruption
- Impact damage
- Water escape
- Data loss
- Boiler and machinery breakdown
During our involvement in claims management, we ensure that all stakeholders stay informed throughout every step of the claim to ensure transparency and compliance with all regulations and standards. We work closely with both the insured and the insurance company to make sure that the damage is accurately assessed, that the extent of the loss is correctly calculated, and that all reinstatement options are carefully considered. When required, we also manage the reinstatement process to ensure a return to pre-loss condition in a timely and efficient manner, thus minimising business interruption and loss of income.
Our specialists have expertise in many industries including manufacturing, heavy industry, construction, commercial, hospitality, food processing, pharmaceutical, IT and data-centres, utilities, and marine and cargo.